Hurtigruten Americas Inc.

IT Service Desk Supervisor

A-22306-50750 L-1 2023 Certified

Salary

$60,341

Visa Type

L-1

Job Title

IT Service Desk Supervisor

Employee's Citizenship

ESTONIA

Graduate School

TALLINN UNIVERSITY

Case info Company Info HR Info Attorney Position Info Employee Info

Case info

9 fields

Data Publish Year 2023

Case Number A-22306-50750

Case Status Certified

Received Date 2022-11-10

Decision Date 2023-09-28

Refile N

Original File Date -

Previous State Work Force Agency (SWA) Case Number Stete -

Schedule A or a Sheepherder Occupation N

Company Info

14 fields

Employer Name Hurtigruten Americas Inc.

Employer Address_Line 1 1505 Westlake Avenue North

Employer Address_Line 2 Suite #125

Employer City Seattle

State -

Employer State/ Province WASHINGTON

Employer Country UNITED STATES OF AMERICA

Employer Postal Code 98109

Employer Phone No. 2069604981

Employer Phone Extent No. -

Total Number of Employees 39

Employer Year of Commenced 1938

NAICS Code 483112

Foreign Worker Ownership & Interest N

HR Info

9 fields

Employer Contact Name Steven Franz

Employer Contact Address Line1 1505 Westlake Avenue North

Employer Contact Address Line2 Suite #125

Employer Contact City Seattle

Employer Contact State/ Provice WASHINGTON

Employer Contact Country UNITED STATES OF AMERICA

Employer Contact Post Code 98109

Employer Contact Phone 2069604981

Employer Contact Email steven.franz@hurtigruten.com

Attorney

11 fields

Agent/ Attorney Name Leo Peng

Agent/ Attorney Firm Name Foster Garvey PC

Agent/ Attorney Phone 2064474400

Agent/ Attorney Phone Ext. -

Agent/ Attorney Address Line 1 1111 Third Ave

Agent/ Attorney Address Line 2 Suite 3000

Agent/ Attorney City Seattle

Agent/ Attorney State/ Province WASHINGTON

Agent/ Attorney Country UNITED STATES OF AMERICA

Agent/ Attorney Postal Code 98101

Agent/ Attorney Email immgroup@foster.com

Position Info

89 fields

Prevailing Wage Track Number P10021358786010

Prevailing Wage SOC Code 15-1152

Prevailing Wage SOC Title Computer Network Support Specialists

Prevailing Wage Skill Level Level I

Prevailing Wage 60341

Prevailing Wage Unit of Pay Year

Prevailing Wage Source OES

Prevailing Wage Other Source -

Prevailing Wage Determination Date 2022-06-23

Prevailing Wage Expiration Date 2022-09-21

Wage Offer From 83394

Wage Offer To -

Wage Offer Unit of Pay Year

Workstie Address Line 1 1505 Westlake Avenue N

Worksite Address Line 2 Suite #125

Worksite City Seattle

Worksite State WASHINGTON

Worksite Postal Code 98109

Job Title IT Service Desk Supervisor

Minimum Education Bachelor's

Other Degree/ Diploma -

Major Field of Study Information Technology or a related field (or foreign equivalent)

Required Training N

Required Training Month -

Required Field of Training -

Required Experience N

Required Expreience Months -

Accept Alternate Field of Study N

Accept Alternate Major -

Alternate Combination of Education/ Experience Y

Required Alternate Level of Education Other

Other Alternate Level of Education ***See H.14

Acceptable Years of Experience 3

Accept Foreign Educationa Y

Acceptable Alternate Occupation Y

Acceptable Alternate Occupation Month 36

Accept Alternate Job Title IT service desk, or a related position

Normal Requirements of Job Opportunity Y

Required Foreign Language N

Specific Skills From H.8B Will accept three years of experience in the job offered, IT service desk, or a related position in lieu of a Bachelors degree.br br br A Bachelors Degree in Information Technology or a related field or foreign equivalent. In addition, must have 12 months experience in each of the followingbr Network and system management, including laptop and desktop support and printer supportbr Customer service technical supportbr Working knowledge and familiarity with pointofsale equipment, paypoint terminals and various types of printersbr Relationship building with customers and resolving customer hardware issuesbr Working knowledge of different printers Canon, Evolisbr Microsoft Windows server 20032016, Active directory, DNS, and DHCPbr Atlassian Suite Jira, Confluencebr Oracle Hospitality Cruise suite previously Fidelio Cruisebr NetIQ iManager Identity Governance and Administrationbr Seaware and Polar Globalbr MS Exchange Online, On premiseHybrid setupbr br Must possess ITIL Foundation Certificate in IT Service Management.br br Any suitable combination of education, training or experience is acceptable.

Combination Occupation N

Offered to Applied Foreign Worker Y

ForeignWorker Live on Premises N

Live in Domestic Service Worker N

Employment Contract -

Professional Occupation Y

College/ University Teacher N

Competitive Process -

Basic Recruitment Process -

Teacher Select Date -

Teacher Publish Journal Name -

Additional Recruitment Information -

Job Oder Start Date 2022-07-14

Job Oder End Date 2022-08-19

Sunday Edition Newspaper Y

First Newspaper Name The Seattle Times

First Advertisement Start Date 2022-07-17

Second Newspaper Name The Seattle Times

Second Advertisement Type Newspaper

Second Ad Start Date 2022-07-24

Job Fair From Date -

Job Fair to Date -

On Campus Recruiting from Date -

On Campus Recruiting to Date -

Employer Website from Date 2022-07-12

Employer Website to Date 2022-08-03

Pro. Org. Ad from Date -

Pro.Org. Ad to Date -

Job Search Website from Date 2022-07-19

Job Search Website to Date 2022-08-17

Private Employment Firm from Date -

Pricate Employment Firm to Date -

Employee Referral Program from Date -

Employee Referral Program to Date -

Campus Placement from Date -

Campus Placement to Date -

Local Ethnic Newspaper from Date -

Local Ethnic Newspaper to Date -

Radio/TV Ad from Date 2022-07-23

Radio/TV Ad to Date 2022-07-23

Employer Received the Payment N

Payment Details -

Bargaining Representative Notified N/A

Posted Notice at Worksite Y

Layoff in Past Six Months N

US Worker Considered -

Country of Citizenship ESTONIA

Foreign Worker Birth Country ESTONIA

Class of Admission L-1

Employee Info

24 fields

Foreign Worker Education Other

Foreign Worker Education Other BACHELOR'S STUDIES STUDY PROGRAMME: PHYSICAL EDUCATION (2 YEARS)

Foreign Worker Major PHYSICAL EDUCATION

Year of Compelted Education 2012

Foreign Worker Istitution of Eduation TALLINN UNIVERSITY

Foreign Worker Education Instution Address Line 1 NARVA MNT 25

Foreign Worker Education Institution Address Line 2 -

Foreign Worker Education Institution City TALLINN

Foreign Worker Educatution Institution State -

Foreign Worker Education Institution Country ESTONIA

Foreign Worker Education Training Post Code 10120

Foreign Worker Training Completion N/A

Foreign Worker Required Experience N/A

Foreign Worker Alternate Education and Experience Y

Foreign Worker Alternate Occupation Experience Y

Foreign Worker Experience with Employer N

Foreign Worker Employer Pay for Education N

Foreign Worker Currently Employed Y

Employer Completed Application N

Preparer Name Leo Peng

Preparer Title Attorney

Preparer Email immgroup@foster.com

Employer Information Declaration Name Steven Franz

Employer Declaration Title Head of Finance Administration