WIX.COM INC.

Customer Care Expert, Wix Media Product

A-22356-78138 B-2 2023 Withdrawn

Salary

$58,074

Visa Type

B-2

Job Title

Customer Care Expert, Wix Media Product

Employee's Citizenship

MEXICO

Graduate School

JOHN F. KENNEDY HIGH SCHOOL

Case info Company Info HR Info Attorney Position Info Employee Info

Case info

9 fields

Data Publish Year 2023

Case Number A-22356-78138

Case Status Withdrawn

Received Date 2022-12-27

Decision Date 2023-03-02

Refile N

Original File Date -

Previous State Work Force Agency (SWA) Case Number Stete -

Schedule A or a Sheepherder Occupation N

Company Info

14 fields

Employer Name WIX.COM INC.

Employer Address_Line 1 100 GANSEVOORT STREET

Employer Address_Line 2 -

Employer City NEW YORK

State -

Employer State/ Province NEW YORK WIX.COM INC.

Employer Country UNITED STATES OF AMERICA

Employer Postal Code 10014

Employer Phone No. 4153294609

Employer Phone Extent No. -

Total Number of Employees 150

Employer Year of Commenced 2006

NAICS Code 518210

Foreign Worker Ownership & Interest N

HR Info

9 fields

Employer Contact Name Idit Carmon

Employer Contact Address Line1 500 Terry A Francois Boulevard

Employer Contact Address Line2 Wix.com

Employer Contact City San Francisco

Employer Contact State/ Provice CALIFORNIA Wix.com inc.

Employer Contact Country UNITED STATES OF AMERICA

Employer Contact Post Code 94158

Employer Contact Phone 4153294609

Employer Contact Email iditc@wix.com

Attorney

11 fields

Agent/ Attorney Name Stephen Blaker

Agent/ Attorney Firm Name Blaker Granet LLP

Agent/ Attorney Phone 3236137091

Agent/ Attorney Phone Ext. -

Agent/ Attorney Address Line 1 444 S. Flower Street

Agent/ Attorney Address Line 2 13th Floor

Agent/ Attorney City Los Angeles

Agent/ Attorney State/ Province CALIFORNIA

Agent/ Attorney Country UNITED STATES OF AMERICA

Agent/ Attorney Postal Code 90071

Agent/ Attorney Email sb@blakergranet.com

Position Info

89 fields

Prevailing Wage Track Number P10021074147948

Prevailing Wage SOC Code 43-4051.00

Prevailing Wage SOC Title Customer Service Representatives

Prevailing Wage Skill Level Level IV

Prevailing Wage 58074

Prevailing Wage Unit of Pay Year

Prevailing Wage Source OES

Prevailing Wage Other Source -

Prevailing Wage Determination Date 2021-08-16

Prevailing Wage Expiration Date 2022-06-30

Wage Offer From 58074

Wage Offer To -

Wage Offer Unit of Pay Year

Workstie Address Line 1 500 Terry A Francois Blvd.

Worksite Address Line 2 6th Floor

Worksite City San Francisco

Worksite State CALIFORNIA

Worksite Postal Code 94158

Job Title Customer Care Expert, Wix Media Product

Minimum Education High School

Other Degree/ Diploma -

Major Field of Study -

Required Training N

Required Training Month -

Required Field of Training -

Required Experience Y

Required Expreience Months 24

Accept Alternate Field of Study N

Accept Alternate Major -

Alternate Combination of Education/ Experience N

Required Alternate Level of Education -

Other Alternate Level of Education -

Acceptable Years of Experience -

Accept Foreign Educationa Y

Acceptable Alternate Occupation Y

Acceptable Alternate Occupation Month 24

Accept Alternate Job Title Any titleocc. re providing customer and technical support in office setting see item H.14.

Normal Requirements of Job Opportunity Y

Required Foreign Language N

Specific Skills Requires a High School diploma and two years of experience providing customer and technical support in office setting. Experience must include working on general internet infrastructure including domains and hosting; Troubleshooting internal and external tools and techniques including User explorer BI events to understand clickpaths, and recreate issues; and DNS checker, MX toolbox, command prompt for traceroutes; and Monitoring system maintenance including health monitoring of applications Grafana, New Relic, and Live Support, understanding click paths using BI events.

Combination Occupation N

Offered to Applied Foreign Worker Y

ForeignWorker Live on Premises N

Live in Domestic Service Worker N

Employment Contract -

Professional Occupation N

College/ University Teacher N

Competitive Process -

Basic Recruitment Process -

Teacher Select Date -

Teacher Publish Journal Name -

Additional Recruitment Information -

Job Oder Start Date 2022-10-29

Job Oder End Date 2022-11-27

Sunday Edition Newspaper Y

First Newspaper Name San Francisco Chronicles

First Advertisement Start Date 2022-10-30

Second Newspaper Name San Francisco Chronicles

Second Advertisement Type Newspaper

Second Ad Start Date 2022-11-06

Job Fair From Date -

Job Fair to Date -

On Campus Recruiting from Date -

On Campus Recruiting to Date -

Employer Website from Date -

Employer Website to Date -

Pro. Org. Ad from Date -

Pro.Org. Ad to Date -

Job Search Website from Date -

Job Search Website to Date -

Private Employment Firm from Date -

Pricate Employment Firm to Date -

Employee Referral Program from Date -

Employee Referral Program to Date -

Campus Placement from Date -

Campus Placement to Date -

Local Ethnic Newspaper from Date -

Local Ethnic Newspaper to Date -

Radio/TV Ad from Date -

Radio/TV Ad to Date -

Employer Received the Payment N

Payment Details -

Bargaining Representative Notified N/A

Posted Notice at Worksite Y

Layoff in Past Six Months N

US Worker Considered -

Country of Citizenship MEXICO

Foreign Worker Birth Country MEXICO

Class of Admission B-2

Employee Info

24 fields

Foreign Worker Education High School

Foreign Worker Education Other -

Foreign Worker Major HIGH SCHOOL DIPLOMA

Year of Compelted Education 2002

Foreign Worker Istitution of Eduation JOHN F. KENNEDY HIGH SCHOOL

Foreign Worker Education Instution Address Line 1 39999 BLACOW ROAD

Foreign Worker Education Institution Address Line 2 -

Foreign Worker Education Institution City FREMONT

Foreign Worker Educatution Institution State CA

Foreign Worker Education Institution Country UNITED STATES OF AMERICA

Foreign Worker Education Training Post Code 94538

Foreign Worker Training Completion N/A

Foreign Worker Required Experience Y

Foreign Worker Alternate Education and Experience N/A

Foreign Worker Alternate Occupation Experience Y

Foreign Worker Experience with Employer N

Foreign Worker Employer Pay for Education N

Foreign Worker Currently Employed Y

Employer Completed Application N

Preparer Name Stephen Blaker

Preparer Title Attorney

Preparer Email sb@blakergranet.com

Employer Information Declaration Name Idit Carmon

Employer Declaration Title U.S. Vice President, Human Resources