Prevailing Wage SOC Title :Customer Service Representatives
Prevailing Wage Skill Level:Level IV
Prevailing Wage:58074
Prevailing Wage Unit of Pay:Year
Prevailing Wage Source:OES
Prevailing Wage Other Source:
Prevailing Wage Determination Date :2021-08-16
Prevailing Wage Expiration Date :2022-06-30
Wage Offer From:58074
Wage Offer To:
Wage Offer Unit of Pay:Year
Workstie Address Line 1:500 Terry A Francois Blvd.
Worksite Address Line 2:6th Floor
Worksite City :San Francisco
Worksite State:CALIFORNIA
Worksite Postal Code:94158
Job Title:Customer Care Expert, Wix Media Product
Minimum Education:High School
Other Degree/ Diploma:
Major Field of Study:
Required Training:N
Required Training Month:
Required Field of Training:
Required Experience :Y
Required Expreience Months :24
Accept Alternate Field of Study:N
Accept Alternate Major:
Alternate Combination of Education/ Experience:N
Required Alternate Level of Education :
Other Alternate Level of Education:
Acceptable Years of Experience:
Accept Foreign Educationa:Y
Acceptable Alternate Occupation:Y
Acceptable Alternate Occupation Month:24
Accept Alternate Job Title:Any titleocc. re providing customer and technical support in office setting see item H.14.
Normal Requirements of Job Opportunity:Y
Required Foreign Language:N
Specific Skills:Requires a High School diploma and two years of experience providing customer and technical support in office setting. Experience must include working on general internet infrastructure including domains and hosting; Troubleshooting internal and external tools and techniques including User explorer BI events to understand clickpaths, and recreate issues; and DNS checker, MX toolbox, command prompt for traceroutes; and Monitoring system maintenance including health monitoring of applications Grafana, New Relic, and Live Support, understanding click paths using BI events.
Combination Occupation :N
Offered to Applied Foreign Worker:Y
ForeignWorker Live on Premises :N
Live in Domestic Service Worker:N
Employment Contract :
Professional Occupation :N
College/ University Teacher:N
Competitive Process:
Basic Recruitment Process :
Teacher Select Date:
Teacher Publish Journal Name:
Additional Recruitment Information:
Job Oder Start Date:2022-10-29
Job Oder End Date:2022-11-27
Sunday Edition Newspaper:Y
First Newspaper Name:San Francisco Chronicles
First Advertisement Start Date:2022-10-30
Second Newspaper Name:San Francisco Chronicles
Second Advertisement Type:Newspaper
Second Ad Start Date:2022-11-06
Job Fair From Date:
Job Fair to Date:
On Campus Recruiting from Date:
On Campus Recruiting to Date:
Employer Website from Date:
Employer Website to Date:
Pro. Org. Ad from Date:
Pro.Org. Ad to Date:
Job Search Website from Date:
Job Search Website to Date:
Private Employment Firm from Date:
Pricate Employment Firm to Date:
Employee Referral Program from Date:
Employee Referral Program to Date:
Campus Placement from Date:
Campus Placement to Date:
Local Ethnic Newspaper from Date:
Local Ethnic Newspaper to Date:
Radio/TV Ad from Date:
Radio/TV Ad to Date:
Employer Received the Payment:N
Payment Details:
Bargaining Representative Notified:N/A
Posted Notice at Worksite:Y
Layoff in Past Six Months:N
US Worker Considered:
Country of Citizenship:MEXICO
Foreign Worker Birth Country:MEXICO
Class of Admission :B-2
Employee Info
Foreign Worker Education:High School
Foreign Worker Education Other:
Foreign Worker Major:HIGH SCHOOL DIPLOMA
Year of Compelted Education:2002
Foreign Worker Istitution of Eduation:JOHN F. KENNEDY HIGH SCHOOL
Foreign Worker Education Instution Address Line 1:39999 BLACOW ROAD
Foreign Worker Education Institution Address Line 2:
Foreign Worker Education Institution City:FREMONT
Foreign Worker Educatution Institution State:CA
Foreign Worker Education Institution Country :UNITED STATES OF AMERICA
Foreign Worker Education Training Post Code:94538
Foreign Worker Training Completion :N/A
Foreign Worker Required Experience :Y
Foreign Worker Alternate Education and Experience :N/A
Foreign Worker Alternate Occupation Experience:Y
Foreign Worker Experience with Employer:N
Foreign Worker Employer Pay for Education:N
Foreign Worker Currently Employed:Y
Employer Completed Application :N
Preparer Name:Stephen Blaker
Preparer Title:Attorney
Preparer Email :sb@blakergranet.com
Employer Information Declaration Name:Idit Carmon
Employer Declaration Title:U.S. Vice President, Human Resources